E-Commerce License in Dubai
With more people shopping online than ever before, Dubai is becoming a hotspot for e-commerce businesses. Whether you’re selling clothes, gadgets, or offering digital products, a Dubai E-Commerce License lets you legally run an online business from anywhere in the UAE.
What is an E-Commerce License?
An e-commerce license allows individuals or companies to sell products or services online. This license can be issued either by the Department of Economic Development (DED) for mainland setups or various free zone authorities for virtual operations.
Activities Covered Under E-Commerce
Online retail stores
Social media selling (Instagram, Facebook)
Marketplace platforms (like Amazon or Noon)
Digital products (eBooks, courses, software)
Dropshipping
Subscription box services
Why Start an Online Business in Dubai?
Growing Market: The UAE’s e-commerce market is expected to hit AED 27 billion by 2025.
100% Ownership: Most free zones and even some mainland setups allow full foreign ownership.
Low Overheads: No need for a physical shop—use virtual offices or shared workspaces.
Global Access: Reach international buyers with Dubai’s logistics and payment infrastructure.
Customs and Import Benefits: Easily import goods for resale.
Steps to Get an E-Commerce License
Step 1: Choose Mainland vs. Free Zone
Mainland allows selling within the UAE without restrictions, while free zones offer cost savings but with some trade limitations.
Step 2: Select Activities and Legal Structure
You can opt for Sole Proprietorship, LLC, or Free Zone Company depending on your business plan.
Step 3: Reserve Trade Name and Apply for Initial Approval
Make sure the name suits your niche and complies with UAE standards.
Step 4: Get Office Space or Virtual Address
Many free zones offer e-commerce packages with virtual offices included.
Step 5: Final Submission and License Issuance
Submit required documents, pay the fees, and receive your license.
Required Documents
Passport copy
Visa copy (if applicable)
Emirates ID (if applicable)
Proof of address
Business plan (optional for some zones)
Estimated Cost
DED E-Commerce License: AED 12,000 – AED 15,000
Free Zone Packages: Starting from AED 5,750/year (with virtual office)
Customs Code (if importing): AED 2,000
Total Estimated Cost: AED 5,750 – AED 20,000
Time Frame
Most e-commerce licenses are issued within 3 to 7 business days.
Why Work with Khidmath?
Khidmath has helped over 1,200 entrepreneurs start online businesses in Dubai. We offer:
Platform integration advice (Amazon, Noon, Shopify)
Low-cost virtual office solutions
End-to-end license processing
Import/export registration
E-commerce business strategy consulting
Avoid These Mistakes
Choosing the wrong setup (free zone vs mainland)
Not registering your domain name
Selling restricted products online
Overlooking logistics and payment gateways
Final Thoughts
A Dubai E-Commerce License opens up exciting opportunities in one of the fastest-growing markets in the region. With the right setup and support, your online business can thrive locally and globally.
Let Khidmath guide your e-commerce journey from idea to execution.
